LYKORA TECHNOLOGIES
AI Voice & IVRS
Design call flows that collect useful context and hand conversations to people when needed.
Concept
The workflow
Support teams repeat routine questions and need an escalation path for complex calls.
How it works
Design call flows that collect useful context and hand conversations to people when needed.
Planned capabilities
- Inbound and outbound calling
- Multilingual Indian language support
- Voice agents and IVRS
- Call routing
- CRM integration
- Analytics and conversation history
- Appointment booking
- Customer support