LYKORA TECHNOLOGIES
AI & Machine Learning
Set evaluation criteria, test representative cases and define escalation paths.
Business challenge
An AI feature needs measurable quality before users can rely on it.
Scope and delivery approach
Set evaluation criteria, test representative cases and define escalation paths.
Tools and practices
- Python
- Model evaluation
- Human review
How to measure value
Start with one workflow. Compare the time it takes, the exceptions staff need to handle and the quality of the handoff before deciding whether to expand.
Relevant product
AI Voice & IVRS · Concept